How we handle your information.
Last updated: 27 October 2026
This notice explains how ConstructCity uses information submitted through this website. It applies to enquiries sent through our contact and quote forms.
Who we are
ConstructCity is the organisation responsible for this website and the information collected through it. Our advertised office address is Bartle House, Oxford Court, Manchester, England M2 3WQ. You can contact us at hello@constructcity.co.uk or +44 7443185122.
Information we collect
Depending on the form you use, we may collect your name, email address, phone number, project location, budget range, preferred reply method and the details you choose to include about your project.
How we use it
- To respond to questions and quote requests.
- To assess project requirements and arrange a call or site visit.
- To protect the forms and website against spam, fraud and abuse.
- To keep a record of enquiries and communications where reasonably necessary for business administration.
Lawful basis
For an enquiry or quote request, we process your information because it is necessary to take steps at your request before a possible contract. We rely on our legitimate interests to operate the website, prevent abuse, respond efficiently and keep appropriate business records. We use consent where the law requires it, and we do not use enquiry information for unrelated marketing without a suitable lawful basis.
Who we share it with
We may share enquiry information with our hosting and email providers where necessary to operate the website and respond to you. Google Maps and WhatsApp are third-party services that you may choose to open from this website; their own privacy terms then apply.
International processing
Some service providers may process information outside the UK. Where this happens, we expect the provider to use a lawful transfer mechanism and appropriate safeguards required by applicable data-protection law. You can contact us for more information about the safeguards relevant to a particular provider.
Cookies, local storage and external content
This site does not currently use advertising or analytics cookies. It may use your browser’s local storage to remember your light or dark theme preference. Embedded maps are provided by third parties and may use their own technical storage or cookies when loaded; their own terms and notices apply.
How long we keep it
We keep enquiry information only for as long as reasonably needed to respond, manage the project relationship, keep appropriate business records and handle disputes. We then delete or anonymise it where practical.
Your choices and rights
Depending on the circumstances, you may have rights to access your information, correct it, ask for deletion, restrict or object to processing, and receive a portable copy. You may withdraw consent at any time where we rely on consent. Contact us at hello@constructcity.co.uk. You may also complain to the UK Information Commissioner's Office if you believe your information has been handled improperly.
Security and automated decisions
We use reasonable technical and organisational measures to protect enquiry information, but no internet transmission or storage system can be guaranteed completely secure. We do not use your enquiry information for solely automated decision-making or profiling that produces legal or similarly significant effects.
Changes to this notice
We may update this notice when the website, services or legal requirements change. The date at the top shows when it was last updated.